This Privacy Policy (“Policy”) explains how WebX and its directly or indirectly controlled affiliates collect, use, and disclose information, as well as the choices you have regarding your information. Please read this Policy carefully. If you have any questions, feel free to contact us at Webx@webx.vip.
This Policy applies to the services we provide (collectively referred to as the “Services and Tools”), including the websites and mobile applications that reference this Policy (collectively, the “Sites”), the features and tools offered on or through our platform, your interactions with WebX APIs or other user interfaces (such as token issuance, asset bridging, or conversion tools), the subscription to or management of blockchain-based smart contracts, and any other functionalities or content operated by us, including third-party applications or smart contracts that rely on WebX interfaces. This also includes blockchain-based tokens that are generated, transferred, or interact with such smart contracts.
If you do not agree with any part of this Policy, please do not use our Sites, Services, or Tools, and do not engage with our business in any form.
This Policy does not apply to privacy practices related to WebX employees, job applicants, or other HR-related data. This Policy is not a contract and does not create any legal rights or obligations. We may also provide additional or region-specific privacy disclosures as required by applicable law. Such disclosures should not be interpreted as limiting the applicability of this Policy.
When you use our Services and Tools, you may provide the following types of information directly to us:
Contact Information: such as your name, email address, physical address, and communication preferences.
Financial Information: including your blockchain addresses, wallet information, asset holdings, transaction history, and related fees.
Transaction Information: such as the type of transactions you make, transaction amounts, and timestamps.
Background Information (KYC): to comply with regulatory due diligence requirements, we may collect your passport, photos, bank statements, asset documentation, utility bills, proof of income, incorporation documents, tax ID numbers, and other verification materials.
Interaction Information: such as messages submitted through customer support, survey responses, feedback forms, or your interactions with our support channels (including first- and third-party support platforms).
Like many digital platforms, we and our third-party service providers may collect certain information automatically from your device and usage behavior when you access or use the Services and Tools, including:
Online Identifiers: such as geolocation data, browser fingerprinting, mobile carrier, MAC address, user preferences, device ad ID, ISP, operating system, browser type and version, IP address, referring and exit pages, session duration, and error logs.
Usage Data: including your navigation paths, pages visited, links clicked, interactions with content, and frequency/duration of usage.
Location Information: derived from your IP address and used at the city level for fraud detection, customer support, and product improvement.
Cookies and Other Tracking Technologies: We and authorized third parties may use cookies, small data files, pixel tags, embedded scripts, geolocation technologies, and similar tools (“Cookies”) to collect and analyze user behavior. These tools help us understand user preferences, content interactions, and usage patterns. We may combine Cookie data with other information collected about you. You may choose to disable Cookies in your browser settings, but doing so may impact some site functionalities.
We may also collect personal information about you from third parties and combine it with data collected directly or automatically. These third parties may include:
Affiliates: companies under the same corporate group as WebX, especially when collaborating to provide Services.
Social Media Platforms: if you interact with us via social media, we may collect publicly available information from your account.
Identity Verification Providers: used to help us verify user identity and prevent fraud.
Analytics Providers: to generate insights about user behavior and platform performance.
Service Providers: including website hosting and marketing firms that may share limited data with us as part of their services.
Data Vendors: such as credit bureaus or contact info providers that supply updated or supplemental user information.
Public Sources: including on-chain blockchain data, public directories, and open web sources related to user activity or contact information.
Blockchain is a public and immutable ledger used to record asset transactions. In connection with our Services, we may collect the following information either directly from individuals, through third parties, or from the public blockchain:
Account Address: such as your blockchain wallet address or ENS domain.
Wallet Information: including the wallet provider and the specific wallet used to connect to your account.
Account Balance and Assets: details of your balance and asset holdings associated with a blockchain address.
Transaction Details: including the transaction hash, on-chain position, timestamp, transaction type, amount, sender and receiver addresses, transaction fees, and data size.
In certain cases, we may combine this blockchain data with other personal information you provide — for example, when you connect a wallet (e.g., Coinbase Wallet, WalletConnect, Ledger, Trust Wallet) to use our Services.